Flow Life Coaching & Counselling

Client Agreement

By receiving the link to this information prior to a Flow Life Coaching & Counselling remote session you acknowledge that you have read this agreement and agree to its terms. 



All sessions, personal details and content are confidential, and written information is stored securely and only accessible by me. Personal details are only shared if you indicate intention to harm yourself or others, or in a rare instance where the justice system requests the files.



By making appointments with Flow Life Coaching and Counselling you agree to pay either via the website, with cash at the session, or by online banking after we send you an invoice. Please note: 1. Late invoices must be paid before another appointment is attended. 2. Overdue invoices will be charged interest at a rate of 10%/annum calculated daily. 3. If payment is not made we will engage a debt collector at your expense. If you cancel with less than 24hrs notice (or no-show) you agree to pay the full session fee. We block off our time for you, and if we don’t have adequate notice of a cancellation we don’t have the chance to book another client and others don’t have the chance to see us. Thank you for your understanding.



Talking therapies often include the sharing of information and guidance – while we will be as supportive and helpful as possible, any changes or decisions in the life of the client remain the sole responsibility of the client.


Medical treatment

Please be aware that Coaching and Counselling are not a substitute for diagnosis and treatment by a qualified doctor or other health care professional. Always check with your doctor if you have any concerns about your condition or treatment.